LifeWeaver™ Terms of Service

1. Agreement Documents; Order of Precedence

These Terms and the LifeWeaver Privacy Policy are the legal agreement governing your use of the Service.

Other documents we publish (including any accessibility statement, AI ethics statement, trust or transparency pages, social sharing disclosures, and the DMCA policy) are provided for transparency and do not create additional contractual commitments, warranties, or obligations unless these Terms expressly state otherwise.

If you install or use LifeWeaver software on a device, the applicable End User License Agreement ("EULA") governs the installed software. If you are a Business Customer and you and LifeWeaver enter into a Data Processing Agreement ("DPA") or other written agreement, those terms govern that business relationship.

If there is a conflict:

• These Terms control for the Service generally.
• The EULA controls for installed software use to the extent of a direct conflict.
• A DPA or other written business agreement controls only for the business relationship and only to the extent required by applicable law.

2. Eligibility (18+ Only)

You must be at least 18 years old to use the Service.

The Service is not directed to minors. If we learn that we have collected personal information from someone under 18, we will suspend the account and delete associated data in accordance with our retention practices.

3. Accounts & Security

You are responsible for:

• Maintaining accurate account information
• Keeping your login credentials confidential
• All activity under your account

Notify us promptly if you suspect unauthorized access.

4. Subscriptions & Billing

Some features require payment.

• Subscriptions renew automatically unless cancelled.
• Fees are charged at the start of each billing cycle.
• Except where required by law, payments are non-refundable once a billing period begins.
• We may change pricing with reasonable notice.

5. Your Content & License

You retain ownership of the content you submit or connect to the Service ("User Content").

Limited License

You grant LifeWeaver and our service providers a limited, worldwide, non-exclusive, royalty-free, and sublicensable license to host, store, back up, reproduce, display, transmit, and process your User Content solely to provide, secure, and operate the Service and features you request (including generating AI summaries, narratives, and timelines).

This license continues while you maintain your account and for as long as we retain the content consistent with these Terms and our retention practices.

If you delete content or delete your account, this license ends except where we must retain content for legal compliance, security, fraud prevention, dispute resolution, or in encrypted backups subject to standard retention cycles.

No General AI Training

This license does not include the right to use your private journal content, personal memories, or voice recordings to train general-purpose AI models.

We may process your content to generate AI outputs for you as part of providing the Service.

6. AI Features & Outputs

LifeWeaver may generate outputs using probabilistic AI systems.

• AI outputs are generated probabilistically and may be inaccurate, incomplete, or misleading. AI outputs are not a factual record.
• You are responsible for reviewing outputs and deciding what to do with them, including verifying information before acting on it or sharing it.
• AI outputs should not be relied upon for medical, legal, financial, or safety decisions.

To the maximum extent permitted by law, LifeWeaver disclaims liability for actions taken in reliance on AI-generated outputs.

If you are experiencing emotional distress or thoughts of self-harm, contact local emergency services or an appropriate crisis hotline. The Service is not a substitute for professional mental health care.

7. Acceptable Use

You agree not to:

• Use the Service for unlawful purposes
• Infringe intellectual property rights
• Attempt unauthorized access
• Upload malware
• Use the Service to build or train external AI systems from User Content

8. Privacy

Our Privacy Policy explains what information we collect and how we use it. The Privacy Policy does not create warranties beyond what is expressly stated in these Terms.

9. Security & Availability

We use administrative, technical, and physical safeguards designed to protect information.

However, no system is completely secure. The Service may be temporarily unavailable due to maintenance or unforeseen events.

10. Intellectual Property

LifeWeaver owns all rights in the Service except your User Content. All rights not expressly granted are reserved.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

LIFEWEAVER WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF DATA, PROFITS, OR GOODWILL.

LIFEWEAVER'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF:

(A) $100; OR

(B) THE AMOUNTS PAID BY YOU TO LIFEWEAVER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

THIS LIMITATION APPLIES REGARDLESS OF LEGAL THEORY.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; WHERE PROHIBITED, LIMITS APPLY TO THE MAXIMUM EXTENT ALLOWED.

13. Indemnification

You agree to indemnify and hold harmless LifeWeaver from third-party claims arising from:

• Your User Content; or
• Your unlawful misuse of the Service; or
• Your violation of these Terms.

Your indemnification obligations will not exceed the Liability Cap in Section 12, except for your fraud or willful misconduct.

You have no indemnification obligation to the extent a claim arises from LifeWeaver's gross negligence, willful misconduct, or material breach.

14. Suspension & Termination

We may suspend or terminate access if:

• You violate these Terms
• Suspension is necessary to protect users or the Service

You may stop using the Service at any time.

15. Dispute Resolution & Arbitration

Informal Resolution

Contact support@lifeweaver.ai and allow 30 days for informal resolution.

Small Claims Option

Either party may bring an individual claim in small claims court if it qualifies.

Arbitration Agreement

If a dispute is not resolved informally, it will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules and Consumer Fee Schedule.

The Federal Arbitration Act governs enforcement.

Delegation

The arbitrator has exclusive authority to determine arbitrability, except courts may determine enforceability of the class and representative waiver.

Fees

Your responsibility for AAA filing fees will not exceed the amount set by the AAA Consumer Arbitration Fee Schedule (or less if required by law). LifeWeaver will pay the remaining AAA administrative fees, hearing fees, and arbitrator compensation as required by the AAA Consumer Arbitration Rules.

Location and Format

Arbitration will be conducted by video or telephone unless you and LifeWeaver agree otherwise.

If an in-person hearing is required, it will take place in the county (or equivalent) where you reside, unless the parties agree to a different location.

No Class or Representative Proceedings

Disputes must be brought in the parties' individual capacity only. The arbitrator may not consolidate claims of more than one person or preside over any class, representative, or private-attorney-general proceeding.

If a court determines that this class or representative waiver is unenforceable for a particular claim, that claim will be decided by a court (not by class arbitration).

Opt-Out

You may opt out of arbitration within 30 days of first accepting these Terms by emailing support@lifeweaver.ai. If you opt out, neither party will be bound by this arbitration agreement.

16. Governing Law

Georgia law governs, except where preempted by the Federal Arbitration Act.

17. Changes

We may update these Terms. If we make material changes, we will provide notice within the Service or by email.

Continued use after the effective date constitutes acceptance, except that if a change materially expands how we collect, use, or disclose personal information, we will obtain any consent required by applicable law before applying that change.

18. Miscellaneous

Survival. Sections regarding licenses, disclaimers, limitation of liability, indemnification, dispute resolution and arbitration, and other provisions that by their nature should survive will survive termination or account deletion.

Severability. If any provision is held unenforceable, the remaining provisions remain in effect.

19. Contact

support@lifeweaver.ai
3255 Lawrenceville Suwanee Road, Suite P, PMB 1003
Suwanee, GA 30024